Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Video text
Bluiz
Member

Whenever I'm sent a video message it comes as a single picture and a separate voice clip is this a setting issue?

0 Likes
Re: Video text
vzw_customer_support
Customer Support

We want to ensure your video messages are sending properly, Bluiz. Let's take a closer look into this. What is the make and model of your phone? When did this issue start? What message app is in use on the phone?

 

DanielleR_VZW

0 Likes