Voice mail won't answer
QSSUZ
Enthusiast - Level 1

Calls never go into voicemail. Also, I can't call voicemail using my number or *86. Recording says call can't be completed as dialed.

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Re: Voice mail won't answer
naansalad
Specialist - Level 3

dial *73 and wait for beep to complete then try....let us know if work or change anything

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Re: Voice mail won't answer
naansalad
Specialist - Level 3

dial *73 and wait for beep to complete then try....let us know if work or change anything

Re: Voice mail won't answer
SuzyQ
Community Leader
Community Leader

What happens if you dial your full 10-digit number?  Do you get your voicemail prompt then?

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Re: Voice mail won't answer
QSSUZ
Enthusiast - Level 1

*73 fixed the problem! Thanks so much.

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Re: Voice mail won't answer
Ann154
Community Leader
Community Leader

FYI you had call forwarding on your line. That step disable it.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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