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Keeps saying oops problem with voice mail. Help please
Solved! Go to Correct Answer
Gestexas51,
Thanks for reaching out to us on the community forum. We understand this is a major concern for you and we want this resolved as quickly as possible. What we would recommend doing is turning off the WiFi first, so we can eliminate that as a possible issue. Then please power the phone off for two minutes and power back up. As long as you show a 3G or 4G connection at that time, please try using the voicemail app again. Please let us know if you see the same result or if something different happens.
EricW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Your phone model? Do you have 4G or a wifi connection at the time of the error?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Samsung Galaxy. I go between wireless and 4G. I have not noted when the error happens. Probably 4G
Gestexas51,
Thanks for reaching out to us on the community forum. We understand this is a major concern for you and we want this resolved as quickly as possible. What we would recommend doing is turning off the WiFi first, so we can eliminate that as a possible issue. Then please power the phone off for two minutes and power back up. As long as you show a 3G or 4G connection at that time, please try using the voicemail app again. Please let us know if you see the same result or if something different happens.
EricW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
There are at least seven different active Samsung Galaxy phone models. Can you be more specific?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.