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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Voice mail
Sharon2142
Member

My voice mail quit working.  When I dial *86 I get a busy signal every time.

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Re: Voice mail
vzw_customer_support
Customer Support

Sharon2142,


Having access to your voice mail is definitely a necessary feature and we want to make sure that yours is working as it should. When did this start happening? Are you able to make and receive calls just fine? Try dialing your cell phone number from a land line, let it go to voice mail and when you hear the greeting press the '#' key and enter your password. Are you able to access the voice mail with this method?


AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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