Voicemail issue

[Tlmitchell15]

EVERY single time I go to check my voicemail, it plays for 1 sec and then I get a notification that the audio controls are resetting and I have to wait and wait and wait for it to play my VM. Does anyone know why it is doing this and how I fix it?

[Ann154]

Which phone model do you have? Is this for Visual Voicemail?

[vzw_customer_support]

Hello, Tlmitchell15. We have sent you out a private message to start troubleshooting your voicemail concern.

Vianey_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[cpg3]

Could you post the answer or the troubleshooting process? I have the same problem and know others who do as well.

Thanks.

[vzw_customer_support]

We want you to be able to access your voicemails with ease, Cpg3. What make and model of device do you happen to use? When did this issue begin or when did you first notice? Any other issues with the service that you have noticed? ChrisM_VZW