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Voicemail message info; can I bypass this lengthy, useless stuff?
teambergie
Member

Whenever I call voicemail from my device, I have to listen through all this info about the message I am about to hear. This is information is not important to me. Is there a way to eliminate this, or at least bypass it and get right to the message?

Thanks.

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Correct Answers
Re: Voicemail message info; can I bypass this lengthy, useless stuff?
SuzyQ
Sr. Leader
Sr. Leader

You can turn off the envelope options.  To hear it on demand, press "5" during message playback and you will hear it played.

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Re: Voicemail message info; can I bypass this lengthy, useless stuff?
bdaczar
Member

I'm following this, too.  Verizon?  Response?

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Re: Voicemail message info; can I bypass this lengthy, useless stuff?
MikeyWade
Novice

Yes, you change your personal options.  It's normally number 4 at your main menu.

http://www.verizonwireless.com/support/pdf/VM_Instructions_3.pdf

Re: Voicemail message info; can I bypass this lengthy, useless stuff?
SuzyQ
Sr. Leader
Sr. Leader

Turn off Envelope options (that's what gives you the date, time, phone number,etc of the call.)

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Re: Voicemail message info; can I bypass this lengthy, useless stuff?
transplantwest

I need the envelope info. Spent an hour getting it back. but "4" no longer works to bypass the info when I don't need to hear it again. How do I BYPASS IT?

Re: Voicemail message info; can I bypass this lengthy, useless stuff?
transplantwest

Calll into your voice mail, follow options for administrative options for envelope infomation and turn it off, IF you NEVER want the info. I'm looking for information on how to BYPASS the envelope info, as I need the full info often to backtrack a call.

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Re: Voicemail message info; can I bypass this lengthy, useless stuff?
SuzyQ
Sr. Leader
Sr. Leader

You can turn off the envelope options.  To hear it on demand, press "5" during message playback and you will hear it played.

Re: Voicemail message info; can I bypass this lengthy, useless stuff?
transplantwest

Contacted Tech support as was having other with Verizon. (notice how this happens) who was VERY helpful, but couldn't get what I was saying. But she did direct me back to the shortcuts for voice mail page which I eventually figured out.

Solution was to turn "OFF" the envelope option from the admin menu. Then hit "5" to hear envelope info when needed. I was asking the reverse. (Envelope info "ON", then 4 to bypass)  Much more efficient process this way.

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Re: Voicemail message info; can I bypass this lengthy, useless stuff?
SuzyQ
Sr. Leader
Sr. Leader

Glad you got it sorted out.  Smiley Happy

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Re: Voicemail message info; can I bypass this lengthy, useless stuff?
rickhz
Member

Thank you. I wished I had searched this out sooner. With all the spam I've been getting in my voicemail I have been wasting an incredible amout of time listenting to all the useless info Verizon set as the default.

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