Hello, Thank you so much for reaching out to us. It will be my pleasure to assist you today, in order to proceed and provide you a better response, I will send you a private note.
>Karen
Yes, you can allow that App permission. Can you also try uninstalling and reinstalling My Verizon? What happens if you try to access the online version instead of the App? Please let me know, I'll be standing by!
*Angela
Thank you for letting me know. Just to confirm, you cleared the cache and cookies for the Visual Voicemail app within your phone's settings, correct?
*Brianna
Start a new topic or ask questions in the open forum.
