I just got my Vortex and I am wondering why my contacts with similar names are being merged together? No matter what I do on the phone and online with Back Up Assistant I cannot make them individual contactas. They are not the same people, they just have similar names or are part of the same family. Phone numbers are different and I have even removed addresses and last names on some so there is no connection that way.
Question two, how do I remove an email address from my email app that came with the phone? It isn't the primary email address and I cannot find a way to remove it at all.
Any help would be greatly appreciated. Thank you.
I have provided some information below that may help.
Backup Assistant issue:
Step 1 – Try visiting the backup assistant website and correcting any contacts necessary from the site.
-Visit www.verizonwireless.com and log into your account
-Select the messaging tab at the top and choose the contacts option
-Choose to view all your contacts and you will be able to correct the names and ensure duplication does not occur
-Save the change
Step 2 – From the website select Sync to phone when Step 1 is complete.
Removing email account:
To remove an email account you would do the following: