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Way cant i use my data
Marysman
Member

I have data on my phone but for some reason i cant get on the web or download anything

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Re: Way cant i use my data
vzw_customer_support
Customer Support

Marysman,


Well that is certainly odd and we want to make sure that your phone is working as it should be. How long has this been going on exactly? Are you receiving any specific error messages? Is this for a Prepaid line of service or contract? Are all other services working such as calling and texting?


AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Way cant i use my data
LERSAN96
Member

for about two weeks

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