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What should I do if I am locked out of a tablet?
Toni9954
Member

I purchased a tablet for my granddaughter and just set the parental guides. Now I can't unlock it  andoesn't it will not give any options, any ideas?

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Re: Locked out
bd94s10
Sr. Member

Try this:

Google Android Device Manager. Here is an article to follow:

https://support.google.com/nexus/answer/3388218?hl=en

You sign into the Android Device Manager with your Google credentials. Let us know if this helps.

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Re: Locked out
bd94s10
Sr. Member

Try this:

Google Android Device Manager. Here is an article to follow:

https://support.google.com/nexus/answer/3388218?hl=en

You sign into the Android Device Manager with your Google credentials. Let us know if this helps.

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Re: Locked out
vzw_customer_support
Customer Support

We definitely don’t want you to be locked out of your new device, Toni9954. Let’s check the device further and get you access again. What is the make and model of your device? What does it ask for when trying to unlock? Did you set up any pin?


DanielleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Locked out
Ohcomeon81
Member
It an apple ipad not android
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Re: Locked out
vzw_customer_support
Customer Support

Thank you for the information on the device. Please click the following link to learn steps on unlocking the Apple iPad. Click https://www.verizonwireless.com/support/knowledge-base-184478/ .

 

If additional assistance is needed please click https://support.apple.com/en-us/HT204306 .

 

VeronicaM_VZW

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