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When i go to "favorites" to dial this window comes up: my cell phone asks for "cell phone call or internet call"
ttr7
Newbie
‎02-24-2016 11:33 AM

When I go to "favorites" to dial this window comes up: "cell phone call or internet call"

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Re: When i go to "favorites" to dial this window comes up: my cell phone asks for "cell phone call or internet call"
vzw_customer_support
Customer Service Rep
‎02-26-2016 11:47 AM

Thanks so much for reaching out. Let's dive into this together. What device do you have? When did this start?
JoeL_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: When i go to "favorites" to dial this window comes up: my cell phone asks for "cell phone call or internet call"
ttr7
Newbie
‎02-26-2016 12:27 PM

Model HTC Desire 526

Had the phone for 4 months, problem started 4 days ago 2/23/16

[Personal information removed as required by the Verizon Wireless Terms of Service]

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