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When my old phone needed to be replaced because of a cracked screen, I lost my old text messages. Need them for a court case. Can I find them somewhere?
JNO365
Member

When my old phone needed to be replaced because of a cracked screen, I lost my old text messages.  Need them for a court case.  Can I find them somewhere?

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Re: When my old phone needed to be replaced because of a cracked screen, I lost my old text messages. Need them for a court case. Can I find them somewhere?
Ann154
Expert
Expert

Unless you can retrieve them from the old phone using an application for SMS Backup from the Play Store, you are out of luck.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: When my old phone needed to be replaced because of a cracked screen, I lost my old text messages. Need them for a court case. Can I find them somewhere?
vzw_customer_support
Customer Support

JNO365,

Having a broken phone is no fun. Let’s make sure we are exhausting all options. Did you have a back up of your old phone? Are you using Verizon Messages +? Did you try to log on to My Verizon and see if they are available?

JenelleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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