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Where is the proximity sensor that everyone refers to when the screen goes black during calls?
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It is usually up next to the speaker that you put to your ear when on a call. The reason for this is that is supposed to detect that it on your er (no light going in) to turn the screen off while on a call. It also is what controls the screen brightness when you have Auto Brightness enabled.
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The sensor is located differently on each phone model. Which phone model do you have?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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It is usually up next to the speaker that you put to your ear when on a call. The reason for this is that is supposed to detect that it on your er (no light going in) to turn the screen off while on a call. It also is what controls the screen brightness when you have Auto Brightness enabled.