Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Why am I getting bad download speeds?

Currently I have a LG G4, which is 4G LTE capable. I also have the Verizon unlimited plan, but I am only getting anywhere from 6-12MB/s speeds. This has been going on for quite some time. At first, when we upgraded to the unlimited plan, I was getting wonderful speeds, but now... not so much. Here is my data usage for this cycle. Gyazo - a55f774e208487dd1d18aabe20cfc0be.png

Labels (1)
Re: Why am I getting bad download speeds?
Customer Support

We want you to have the fastest speeds possible RICSCH48. Please know that the 6 – 12 MBPS is a great speed and you’re well within 4G standards. If you do notice a slow down from time to time, it can be due to prioritization. Here’s a link with more details


Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

Re: Why am I getting bad download speeds?

that's the best you'll ever get out of the network & why it's best to use secured wi-fi when possible.

Re: Why am I getting bad download speeds?

I'm only getting 1mb/s .... Why is this 5 to 12 would be great.