Why am I not receiving text msgs from one person?

[fortyniner]

I'm not receiving text messages from one person, that I'm aware of.  I am receiving messages from others, and she is able to receive texts from others. We both have android phones and both have service with Verizon.  Any ideas why?

[tikibar1]

Are either of you using Verizon Messages?  If so, do you have the latest version?

Verizon Messages - v.6.4.5

[fortyniner · Accepted solution]

Found something on the internet suggesting to go to Settings - Apps - Messaging app - and do a Force Stop.  I did that and then powered down and restarted my phone.  This problem started about the time I updated to Android to 6.0.1 - Marshmello I think.

[fortyniner]

And yes, the Force Stop, and restart of my phone fixed the problem.

[sgpaul]

Delete the whole conversation thread with this one person and restart a new.  That fixed this problem for me.

[KH-Michael]

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