This isn't a problem that I used to have on my old GS3. I was able to send and receive MMS pictures with no problems. However I now have a new Moto X (2014) and all the MMS pics I get are very poor quality and grainy. It makes reading any text in the pic/screenshot almost impossible to read at times.Everything that I've been able to find indicates that it's an issue with MMS being automatically downgraded, but I don't buy that because, as I mentioned earlier, this was not a problem on my old phone. I have tried various messaging apps (Google Messenger, Google hangouts, the Verizon messaging app) and they all have the same problem. My wife has the same issue with her Moto X (2014). Similarly, she did not have this issue on her old phone which was some older Samsung with a slide out keyboard.I'm really hoping someone can tell me how to fix this so I can again receive MMS in proper quality.And no, sending the pictures via email, social media, etc. is not a "fix". This is something that used to work and now doesn't. I shouldn't have to force my friend to send me a picture through some other means when texting used to work just fine in the past.I should also add that my friend receives my pictures clearly with no quality issues. I am not sure if that is because he has a different carrier (AT&T) or because he has an iPhone. My wife on Verizon with a Moto X (2014) receives blurry MMS from me.Here are some examples of the bad quality (all sent from my friend with an iPhone on AT&T):http://i.imgur.com/knqbgx0.jpghttp://i.imgur.com/vSueQWZ.jpghttp://i.imgur.com/4xe7LER.jpghttp://i.imgur.com/qrcEGmG.jpghttp://i.imgur.com/0cMZ6fF.jpgHere is an example from a friend using an LG G3:http://i.imgur.com/8vmjmh9.jpgHere is a screenshot of the image quality when my iPhone friend sent me a message in GroupMe:http://i.imgur.com/5swTCuj.pngAs you can see, the image quality is A LOT better when sent through GroupMe.

So Textra was basically the one texting app I hadn't tried yet so for kicks and giggles I tried it out. And it fixed it! I don't know why, but texts received in Textra are perfect quality. This makes no sense to me. Why would Textra be the only app that r...

I appreciate you looking. That's pretty much the conclusion that I came to after searching about this issue. Everyone just blames it on the limitations of MMS, but I know for a fact that you can receiver higher quality MMS than 30KB. It's especially fishy that it only started happening once I got my new phone. And the fact that it is also happening to my wife makes me severely doubt that it's a problem with the phone, since the odds of us both getting a defective phone are pretty damn slim. I'm not sure what kind of hardware issue could even cause something like this. There has to be something on Verizon's end causing this.

i've got nothing. i checked a handful of threads out there on the same issue and nobody seems to have been able to improve this, short of using email (which isn't acceptable to me). i have a hard time believing that there's no fix other than getting a different phone, but i can't find one.

Sorry for taking so long to respond, I was having issues accessing this account again.This happens with every single picture that I've received on my new phone, even when I send myself a picture.When I got my new phone, my old texts had been transferred from my old Samsung Galaxy S3 to my new Moto X 2014. I went back and found a text from September 28, which was the last day I had my old phone (I upgraded September 29th). All pictures pre Sept. 29 were perfectly clear. All texts post Sept. 29 are blurry. Here are examples of similar pictures sent to me both before and after the upgrade.Before:http://i.imgur.com/JFvFbxG.pngAfter:http://i.imgur.com/RfHkSsF.png

i tend to think it's that model of phone because other threads had moto x users on different carriers with the issue. also, i have a droid turbo on verizon with no issue. i would think if it were verizon, we would all have this issue.

So does anyone have any more ideas other than try to replace the phone? Because at this point, that's the only thing I can think of that I haven't tried.

Switching to another provider isn't going to help or change anything here. It's a hardware/software issue and we just need to find a fix for the current handsets.

Unfortunately that had no effect on anything.http://i.imgur.com/oYtJg4B.pnghttp://i.imgur.com/aDDmkyH.pngEven when setting the limit in Go SMS to 5 MB, the incoming image is still 30 KB.I'm starting to lose hope that this is going to get resolved. Might be time to look into AT&T or Sprint. I know Sprint will buy out your contract, not sure about AT&T though.

I read that:Go SMS, MMS has a settings and check box that says preserve image resolution and voila, no more screen shot MMS problems. That's just from a recent search though on how to disable mms compression.

I deleted all my texts except for one (one text, not just conversation, the conversation literally had only one text that wasn't a picture) and it still does the same thing. I disabled automatically downloading MMS and saw that each image comes in as 30 KB. I get that you can't send a 3 MB image, but that's an absurd amount of compression.

That has some info in it that might help address the whys of the issue.

Why are incoming MMS pictures blurry and pixelated?

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Verizon is reducing the image size! I had 2 new iPhone 13’s alongside each other, one on WiFi, one on Verizon old unlimited data plan. The Verizon iPhone got a pixilated postage stamp photo and the WiFi gone got the full size sharp image. Look no further!

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Sending via Email bypasses this problem. I just test this.

iPhone to iPhone text msg

then emailed same images from iPhone.

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