Why can't I clear grey exclamation point in message thread?
rockymtnryan
Newbie

This error makes no sense and pops up randomly from time to time, especially after a software update. Apparently means that a message within the thread has failed, but there's no explanation for why it would just pop up randomly. There are no individual messages with the exclamation point, only on the main screen showing the different text threads.

I should be able to clear this error message without having to delete the entire message thread with a particular person, which could go back months!

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Re: Why can't I clear grey exclamation point in message thread?
vzw_customer_support
Customer Service Rep

Hi there, rockymtnryan.


That exclamation point definitely sounds like a bit of a nuisance. Let's figure this out together. Which device do you have? Which messaging app do you use?
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