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Why can’t I get rid of my kid’s Samsung J3v has time restrictions
J1971
Member

I just got Verizon unlimited for myself and my kid. First day was fine but now he can't call or text- recording says there is time restrictions 

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Re: Why can’t I get rid of my kid’s Samsung J3v has time restrictions
vzw_customer_support
Customer Support

J1971, did you add parental controls to his device, or are you using Verizon's Smart Family app (https://www.verizonwireless.com/support/how-to-use-verizon-smart-family/)?

 

StephannieP_VZW

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