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Why can't I transfer files via USB?
colaboy29
Member

I am trying to transfer a few files to my phone but when I plug it in I don't get any message about allowing files transfer (it IS charging, though). The phone shows up on my PC's list of devices but when I click on it I don't get a list of files. Thanks!

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Re: can't transfer files with USB
tikibar1
Sr. Leader
Sr. Leader

Was your phone recently updated to the Marshmallow operating system?  If so, the default USB mode is now charge only.  Pull down the notification shade, tap where it says USB Charging, and change it to File Transfer.

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Re: can't transfer files with USB
tikibar1
Sr. Leader
Sr. Leader

Was your phone recently updated to the Marshmallow operating system?  If so, the default USB mode is now charge only.  Pull down the notification shade, tap where it says USB Charging, and change it to File Transfer.

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Re: can't transfer files with USB
colaboy29
Member

Awesome! Thank you! That worked!

Re: can't transfer files with USB
tikibar1
Sr. Leader
Sr. Leader

You're welcome.

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