Why can't I turn off the SIM Card lock?
chitown103
Newbie

This is on a Samsung GalaxyS6 Edge+

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Re: Why can't I turn off the SIM Card lock?
vzw_customer_support
Customer Service Rep

chitown103, That is strange indeed. Let’s make sure you’re able to get that unlocked.

What happens when you try to disable the lock? Are you getting any type of error or message? How long has this been going on? When did you turn the Sim Lock on?



MarkP_VZW
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