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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Why can't I turn off the SIM Card lock?
chitown103
Member

This is on a Samsung GalaxyS6 Edge+

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Re: Why can't I turn off the SIM Card lock?
vzw_customer_support
Customer Support

chitown103, That is strange indeed. Let’s make sure you’re able to get that unlocked.

What happens when you try to disable the lock? Are you getting any type of error or message? How long has this been going on? When did you turn the Sim Lock on?



MarkP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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