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Why didn't my phone change for daylight savings time?
Nkieffer508
Newbie
‎11-01-2015 06:33 AM

Why did the time not change on my 2 android phones, and the iPhone did change times.

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Re: Time change
smith6612
Community Leader
Community Leader
‎11-01-2015 09:47 AM

Check to see if Daylight Savings Time is disabled on the phone, the Timezone is correct, and the phone is set to use Network time. All three of these being incorrect could cause the clock to not roll back.

A tip with time zones - not all countries have Daylight Savings Time. Even if the time says it's eastern time with GMT -5:00 or GMT -4:00, if the incorrect region is selected DST will not apply even if DST is enabled.

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Re: Time change
Ann154
Community Leader
Community Leader
‎11-01-2015 08:07 AM

Are the phone set to automatically set the time based on the network? Did you reboot the phones?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Time change
vzw_customer_support
Customer Service Rep
‎11-01-2015 08:08 AM

I never like to be too early for things (especially if it means missing out on an hour of sleep in the morning).  Lets check that out.  Are those lines set to retrieve time automatically from our network?
MatthewT_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Time change
smith6612
Community Leader
Community Leader
‎11-01-2015 09:47 AM

Check to see if Daylight Savings Time is disabled on the phone, the Timezone is correct, and the phone is set to use Network time. All three of these being incorrect could cause the clock to not roll back.

A tip with time zones - not all countries have Daylight Savings Time. Even if the time says it's eastern time with GMT -5:00 or GMT -4:00, if the incorrect region is selected DST will not apply even if DST is enabled.

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Re: Time change
Snap1
Newbie
‎11-01-2015 07:15 PM

go to settings > scroll to date & time, turn automatic time zone.

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Re: Time change
maryfrang
Newbie
‎05-08-2020 11:00 AM

I am wanting to cancel my appt which was to be May 16th at 3pm at the Lake Grove store on Middle Country Rd.

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Re: Time change
vzw_customer_support
Customer Service Rep
‎05-08-2020 11:07 AM

Thank you for reaching out to us via the Community Forums. I appreciate you  alerting us that you want to cancel the appointment. Is there anything I can do to help you here?

 

YaleK_VZW

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Re: Time change
Kuhns32
Newbie
‎03-13-2022 03:44 AM

I confirmed these settings and it is still not adjusting to DST. What's your next suggestion? 

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Re: Time change
KH-cathy29811
Moderator
Moderator
‎03-13-2022 05:51 AM

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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