Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Why do I have to perform a factory reset in order to get Wi-Fi on my Ellipsis?
MELVILLES1
Member

All the answers that I can find in this community point to E3 reset but then I lose all of the apps on my Ellipsis. That acceptable to everybody else that owns one ?

Labels (1)
0 Likes
Re: Why do I have to perform a factory reset in order to get Wi-Fi on my Ellipsis?
MELVILLES1
Member

That should read factory reset (not E3)

And I am eyes that this is unacceptable answer for everyone

0 Likes
Re: Why do I have to perform a factory reset in order to get Wi-Fi on my Ellipsis?
vzw_customer_support
Customer Support

@MELVILLES1

I can definitely understand your concerns with having to factory reset your device in order to use the Wi-Fi feature on your Ellipsis device. Please allow me to further assist.

First, which Ellipsis device are you using, the tablet or jetpack device? What exactly are you experiencing with your device? Please share more details so that I can further assist.

AnthonyTa_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes