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Why do I receive message when mobile hotspot is turned on?
jenkina
Member

When trying to turn on mobile hotspot I receive the following message: "Use of this service requires a subscription to mobile Hotspot or Mobile broadband connect. to subscribe go to my Verizon mobile. I cannot fine any information on Verizon mobile or otherwise on how to subscribe. please help?

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Re: Why do I receive message when mobile hotspot is turned on?
smith6612
Sr. Member

What data plan / package are you currently on? You may be on an older legacy plan, such as a Nationwide or Unlimited Data plan which doesn't include the Hotspot feature as a free feature.

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Re: Why do I receive message when mobile hotspot is turned on?
Ann154
Expert
Expert

Whether you are a prepaid or postpaid account might make a difference.  There isn't a lot of information in your post to guide you in a direction to a solution.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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