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Why do i get a message that says the android process has stopped
CDOGG8
Member

I get a message on my phone that says "Unfortunately the Android.com process has stopped. Does anyone else get this? How do I fix it?

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Re: Why do i get a message that says the android process has stopped
vzw_customer_support
Customer Support

CDOGG8,

 

We're sorry to learn that you're having some trouble with the error message on your device. The message you're getting is a system generated message that can be caused by anything from the software on the device malfunctioning to something you have installed causing a conflict. We can help with some troubleshooting to get your device working as it should. What model device do you have? What changes(software update, new app, etc.) were made prior to you getting the error message the first time? What are you using when the message pops up?

 

Shawnte_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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