Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Why does my Motorola phone get 1 bar while Apple phones get 3?

I have been a Verizon customer for decades and am on my 3rd Motorola phone during that period.  I barely get 1 bar at work (47025) and at home (45030).  Verizon support says I should have great service, but not so.  If it weren't for using WiFi both at work and at home, my cell phone would be useless.

My boss has an Apple phone on Verizon and standing next to me he gets 3 bars?   Another one of my co-workers has a different android phone and also barely gets 1 bar, so it does not seem to be something specific to Motorola phones.

Is Verizon doing something special for Apple phones?

How do I find a carrier that actually delivers decent signal strength in both my work and home areas?



Re: Why does my Motorola phone get 1 bar while Apple phones get 3?
Customer Support

Nothing special being done for certain types of phones. If you are having issues with your device, please send us a Private Note.