- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Anyone else having an issue with a Droid Razr M shutting down and rebooting?
Solved! Go to Correct Answer
Correct answers
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The phone is brand new. Software is up to date. I did a factory restore or reset and it has not happened since. It has been Two days.
Sent from my Verizon Wireless 4G LTE DROID
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I know its frustrating to have your phone power down randomly brents1127 but we are here to help. Did it start to power down when you downloaded a particular app? Is the phone damaged? Do you have the latest software on your device? I recommend enabling safe mode to check if an app is causing the issues. Here are the steps via this link http://vz.to/18dZeGL . Keep us posted.
KinquanaH_Vzw
Follow us on twitter @vzwsupport
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The phone is brand new. Software is up to date. I did a factory restore or reset and it has not happened since. It has been Two days.
Sent from my Verizon Wireless 4G LTE DROID
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you for your reply, brents1127. I am glad to hear all is working well now. Please do not hesitate to reach out if you need any additional support.
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport