When I got my phone (a Samsung Galaxy Core Prime running Android 5.1.1) it was sold to me as an 8GB phone. I installed 2 GB of apps and now the phone is full. When I check storage on the phone, it claims to be an 8GB phone, but 4.5 GB are taken up by "miscellaneous files" that cannot be deleted. Even weirder, when I plug the phone into my computer, the computer claims it only holds 3.62 GB. I have already moved every file on the phone that can be transferred to the SD card. Attached is what I see when I plug it into my computer. Was I misled when I bought the phone, or is this a software problem?
Notice that the phone stores only 3.62 GB.
All files that could be moved to the card have
been transferred there.
When they say that a phone has 8GB most of the time it does not. I have a phone that is supposed to be 32.GB but it really only has 28.GB. I don't know if you ever cleared the cache partition on your phone but that will clear up even more room This is how to do it
This is Verizon support page for your phone
this one is to clear cache for the apps
The phone's operating system takes up a chunk of your memory. You can open up your settings and under storage you can see how much of it is taken up by the Android OS.
For example, the system files on my Pixel running Android 8.0.0 takes up 7.6 GB. This is a big reason to stay away from phones with low on board memory.
Low end phone specifications and to quote the Genie from Aladdin (1992), "Itty bitty living space!"
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Any Device you purchase, computer, tablet, smartphone, will provide the total storage. But the operating system will always take up a portion. my first smartphone used 3 of 16 gigs. Current OS take up 5 to 6 gigs before you even get to add your stuff.
This doesn’t mean you have to spend $700 for more gigs. The Moto G4 and G5 series are 32 or 64 gigs. The Nokia 6 is 32 gigs. These phones are all $300 or less.