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Why is my phone saying wifi not in range even when I am in my home?
DSN
Member

My wifi is no longer connecting anywhere,  work or home wireless.  When it does connect all the content is blocked.  I don't know what to do.  

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Re: Why is my phone saying wifi not in range even when I am in my home?
ralph1017
Novice

A lot comes to my mind regarding this. But for Android, most issues regarding WIFi can be fixed by resetting the network settings. Just go to Settings > Backup & Reset > Network Settings Reset .

Another reason is perhaps it is an issue with the routers itself. It would be best to check if other devices can connect to these WiFi network without any issues. With that we can determine if this is specific to your device, or it is related to the router

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Re: Why is my phone saying wifi not in range even when I am in my home?
vzw_customer_support
Customer Support

Your solutions experts are here DSN. Let’s work together to see what’s going on. Which make/model do you have? How long has this been happening? Have you downloaded any new applications to the device recently? 


TakendraW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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