Wi-Fi problems with LG Lucid

[epimax]

Hi,

I've got a LG Lucid, and I'm unable to connect to my home Wi-fy network. My phones recognizes the network, and prompts for a password, but the connect 'button' isn't active. If I disable the security settings from the router, it will connect, but only if there is no security on the router. I've tried different settings, reset the router, etc, and each time I get the same results.

It will connect to the Wi-fy network at work with no problems..

Any ideas?!!  

Thanks!!

[#2]

Um trying putting in the password.

[epimax]

Thanks..but I did put in the password...the connect icon isn't

active...only the cancel icon (or whatever the correct terminology may be)..

[vzw_customer_support]

I certainly want you to be able to take advantage or your wifi feature at home!  If you are able to connect to other wifi connections except at home I suggest contacting your home Internet provider for assistance.  There may be a setting you have to adjust.  For instance if you have a NetgearWGR614V10 router there is a Push N Connect feature, in which you would select the Push button request in the wifi settings and press WPS button on router to connect.  Thank you! 

TominqueB_VZW
Please follow us on Twitter @VZWSupport

[epimax]

Thanks for the reply!

I installed a new router and was able to connect without any problem at

all!

On Tue, Sep 18, 2012 at 6:41 PM, Verizon Wireless Customer Support <