Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Wi-Fi will connect, but will drop the connection after a count of five, and the network and password are not saved
FRATHE75
Member

This started yesterday.  When attempting to connect to my home network, I select the network and enter the password.  Wi-Fi will connnect for a count of five, then disconnect.  This issue also removed what had been a saved network configuration from the device.

Labels (1)
0 Likes
Re: Wi-Fi will connect, but will drop the connection after a count of five, and the network and password are not saved
kathy65793
Sr. Member

What type of phone do you have? Have you gotten an update on your phone recently?

0 Likes
Re: Wi-Fi will connect, but will drop the connection after a count of five, and the network and password are not saved
bearone21
Leader

have you selected smart switch in wi-fi advanced settings??

0 Likes