WiFi connectivity
caroleem
Newbie

Droid Maxx

Wifi will not turn on. I am unable to connect at home or in any previously recognized WiFi spots. The slide button slides back in the off position. Any suggestions?

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Re: WiFi connectivity
vzw_customer_support
Customer Service Rep

Thanks for bringing this to our attention caroleem! Let's partner together and get your wifi connectivity working. May I ask have there been any recent software or app updates done on the Droid Maxx? Have you ever been able to connect to a wifi network in the past? Please try a sim card pull, reboot, reinsert, and retest. Let us know the results, just in case more assistance is needed.

Thank you…

ArnettH_VZW
Follow us on Twitter @VZWSupport

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