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Wifi Cut Off
Jill4jets
Member

I fell asleep listening to music using a wifi connection. The connection cut off and when I looked at my phone the wifi had been turned to off and I had used 79%of data plan with 22 days left on cycle. What can I do?

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Re: Wifi Cut Off
Ann154
MVP MVP
MVP

Increase your data plan and backdate it to the beginning of the billing cycle?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Wifi Cut Off
bearone21
Leader

if you selected auto switching to wi-fi, when signal is weaker than the network, you're using data.

don't auto switch, just select wi-fi & your router may have died.

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