Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Will not finish reset
millington30
Member

my niece apparently reset my phone.  It ask to sync account put in email then password.  after I enter info it goes to the wifi screen shows it connected I hit next then it goes back to the enter email screen.  Repeats this every time.  Am not sure exactly what she did.  I had the screen that you unlock on, left phone on table came back to this mess.  Phone says it was reset.

Labels (1)
Tags (1)
0 Likes