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Youtube malfunction on Pantech..
19knight21
Newbie
‎07-28-2012 06:00 PM

Does anyone have a youtube video issue especially on the Pantech ?  Whether you click on browser or

the Youtube application, the vids always seem to stop 2 mins in or so saying video will not play or click on

retry!  Is there some kind of way to fix this kink??  Thanks, Nathan

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Re: Youtube malfunction on Pantech..
Ann154
Community Leader
Community Leader
‎07-28-2012 06:09 PM

Are you trying to view the videos over a Wifi network, 3G connection or a 4G LTE connection? If it is always the same type of network, have you tried a different network connection? Is the YouTube application up to date? There was an update for the application in the last few days.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Youtube malfunction on Pantech..
19knight21
Newbie
‎07-28-2012 06:22 PM

Hi there,

    IT is WiFi  and 4G  lte   How do you get the update for you tube app. ?

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Re: Youtube malfunction on Pantech..
Ann154
Community Leader
Community Leader
‎07-28-2012 06:26 PM

Open the Play Store, press menu > my Apps. Then you can view the applications installed from the Play Store and see if there are any updates.

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Re: Youtube malfunction on Pantech..
19knight21
Newbie
‎07-28-2012 06:44 PM

This phone is rather new do you know how to get to this playstore  to look for updates to  youtube...

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Re: Youtube malfunction on Pantech..
Ann154
Community Leader
Community Leader
‎07-28-2012 07:09 PM

Do you know how to open your applications drawer? The Play Store will be listed in the list of all applications.

There might also be an icon on one of your home screens.

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Re: Youtube malfunction on Pantech..
vzw_customer_support
Customer Service Rep
‎08-08-2012 10:50 AM

Hi, 19knight21!

I want you to enjoy the full 4G experience, including YouTube! Is this still going on? Were you able to update the application successfully? I was unable to find any concerns related to this, and it should be working as designed. Keep me posted!

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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Re: Youtube malfunction on Pantech..
19knight21
Newbie
‎08-09-2012 08:13 AM

Hi there,

It does seem to be working a lot better . Thanks so much for the concern.

Nathan Smiley Happy

In a message dated 8/8/2012 1:50:28 P.M. Eastern Daylight Time,

community@verizonwireless.com writes:

(http://community.verizonwireless.com/)

(http://www.verizonwireless.com/b2c/index.html) (http://www.verizonwireless.com/b2c/explore)

(http://www.verizonwireless.com/b2c/store/controller?item=phoneFirst&action=viewSho

pIndex) (https://wbillpay.verizonwireless.com/vzw/nos/topline.jsp)

(http://support.verizonwireless.com/clc/)

Re: Youtube malfunction on Pantech..

created by Verizon Wireless Customer Support

(https://community.verizonwireless.com/people/vzw_customer_support) in Android - _View the full

discussion_ (https://community.verizonwireless.com/message/851058#851058)

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