android car play not working with Samsung j7

[betourne]

While other Android phones connect and set up on my car, my J7 seems to crash at some point after setup begins.

[vzw_customer_support]

It is never good to hear your phone is not connecting with your car. Let's work together to get to the bottom of this. What software version is your phone currently on? Does it charge via the USB cable? Are you using the original cable? 

DerekR_VZW
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