Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
calls not going through
MARLEE74
Member

Starting today, when I dial a number, the call starts then immediately drops. When incoming calls come in, I cannot answer, they are immediately dropped.  All other services -- text, email, apps -- seem normal.

Labels (1)
0 Likes
Re: calls not going through
bearone21
Leader

weak network signal, maybe tower maintenance if you're in a remote area!!

0 Likes
Re: calls not going through
vzw_customer_support
Customer Support

We certainly want to keep you connected as I know the importance of having a reliable connection. Where are you located? Are other users that you know of having a similar experience?

Yale_VZW

Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: calls not going through
quasilyon
Member

You didn’t answer the question 

0 Likes
Re: calls not going through
vzw_customer_support
Customer Support

When a service issue is presented to us, we gather details to isolate what is causing the issue, and resolve it. Does this help clarify?

GinaU_VZW

0 Likes