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can not hear caller
vjwilliams
Member

Can not hear caller unless I turn on the speaker.

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Re: can not hear caller
vzw_customer_support
Customer Support

vjwilliams,

 

I'm sorry to learn that you have to use your speakerphone in order to hear callers. It's important that your earpiece works on your phone and I'll be happy to help fix this for you. Allow me to gather some more information so I can better assist you. What make and model device do you have? Does this happen on both inbound and outbound calls? Are you in a specific location when this happens? 

 

JuanD_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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