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can't make calls after android 10 update
elaine88
Member

Updated to Android 10. Now unable to make calls. Anyone have a solution? Texting, email still works. I have a Moto G7

Re: can't make calls after android 10 update
Clesky
Member

I have the same problem. Can't make or receive phone calls. Same phone. Moto g7.  Update is Android 10, Version QPU30.52-23.  Security patch level: April 1, 2020.  

Re: can't make calls after android 10 update
vzw_customer_support
Customer Support

Clesky, we know how much of an inconvenience it can be to experience a fluctuating or loss of signal, and we want to fix this. In order to better assist you, can you please provide the nearest intersection and zip code for the last location this issue occurred? How is your experience with sending or receiving text messages and using data without a Wi-Fi connection?

 

KevinM_VZW

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Re: can't make calls after android 10 update
vzw_customer_support
Customer Support

We definitely want you to have access to make calls. What happens when you try to make a call? DoloresK_VZW

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