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can't send email, receive ok
WILPIC92
Member
‎03-19-2017 05:50 AM

I receive emails ok, cannot send

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Re: can't send email, receive ok
Ann154
MVP MVP
MVP
‎03-19-2017 07:54 AM

Remove the email account from the device.  Verify the mobile server setting from your email address provider and use them to setup the email account on the phone again.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: can't send email, receive ok
Ann154
MVP MVP
MVP
‎03-19-2017 07:54 AM

Remove the email account from the device.  Verify the mobile server setting from your email address provider and use them to setup the email account on the phone again.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: can't send email, receive ok
bearone21
Leader
‎03-19-2017 12:10 PM

after you remove the acc't, use the auto setup with login/pw, not manual.

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Re: can't send email, receive ok
yarelim_vzw
Verizon Employee
‎04-03-2017 02:10 PM

WILPIC92​ , I am constantly checking my emails and understand how important it is to be able to respond back.  Please keep us posted if you have been able to resolve this issue with the steps posted above.

yarelim_vzw

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