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cannot delete sms message
cmossing
Member

I cannot delete a text message that a friend sent me. At the bottom of the text message there is a symbol of a lock. If I try to delete this message, nothing happens.

I am able to delete all my other text message, just not this one single message.

How can I delete it?

Labels (1)
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Re: cannot delete sms message
tikibar1
Sr. Leader
Sr. Leader

Long-press the text message and tap Unlock Message.

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Re: cannot delete sms message
cmossing
Member

when I long press the message I get a Menu that says:

Send Message

Mute conversation

Conversation details

Delete conversation

Save messages

There is no "Unlock Message" option.

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Re: cannot delete sms message
tikibar1
Sr. Leader
Sr. Leader

Sounds like you may be long-pressing the entire text conversation rather than the individual text.

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