1 Solution
Correct answers
please advise... i cannot use my loaner phone in Italy. do i need a password to unlock the SIM?
thks
Solved! Go to Correct Answer
tolleyb,
Oh my, I am sorry to hear your loaner phone isn't working while in Italy. Let's ensure you make and receive calls while on your trip so you can enjoy your time overseas. What error message do you get when you try to make a call? Was your phone provisioned prior to your trip? Have you tried reaching out to our Global Support team for some assistance? http://vz.to/1lDUf8q
KarenC_VZW
Follow us on Twitter @VZWSupport
tolleyb,
Oh my, I am sorry to hear your loaner phone isn't working while in Italy. Let's ensure you make and receive calls while on your trip so you can enjoy your time overseas. What error message do you get when you try to make a call? Was your phone provisioned prior to your trip? Have you tried reaching out to our Global Support team for some assistance? http://vz.to/1lDUf8q
KarenC_VZW
Follow us on Twitter @VZWSupport
Start a new topic or ask questions in the open forum.
