Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
contacts from a replaced phone
ginger1029
Member

I went from a non-smart phone to a pay as you go Android.  Moto E. Same phone number.  Can I get to the contacts on my previous phone somewhere within Verizon?  Thank you.

Labels (1)
0 Likes
Re: contacts from a replaced phone
Lenictavus
Member

You can try going into a store and they may be able to transfer the contacts for you

0 Likes
Re: contacts from a replaced phone
vzw_customer_support
Customer Support

Hi Ginger1029,


Congrats on your new MotoE. We know having access to your old device information is vital. Did you ever back up your non-smart phone device to Backup Assistant? Please click the link here for instruction on how to log in and see if your contact are in our Backup Assistant feature http://www.verizonwireless.com/support/backup-assistant/ .


Thanks,
PamelaF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes