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customer service

I tried today to contact customer service with Verizon. I was guided over to their chat area by text which I responded to. After that my experience with Verizon went to heck, it was from 9:30 a.m. to 11:30m that I have been trying to get an issue resolved.However the human touch is it best tool a business can have.Verizon what happened to you. When my contracts are done I'm gone.. I will no longer recommend you to my friends and family, I will rely my experience with my family and friends..

Re: customer service
Customer Support

Sorry to hear about your issues with getting your concern resolved, The1here. We expect the best for you and would never want you to go. I'm confident we can turn this around. Help is here. Please let us know more about your concern, so we can best help.