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data transfer from lost LG to Samsung
TeeCee1
Member

I lost the LG cell phone.

I purchased a Samsung.

How do I get the detail from my LG to the Samsung?

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Re: data transfer from lost LG to Samsung
DMathews1
Novice

It depends on where your data is backed up.... Verizon Cloud or Google???

 

You can backup from either of those back to your new phone.    If you have Verizon Cloud, it will restore virtually everything, including your text messages and calls;   Google will NOT restore text messages and calls.

With either backup method, you will need to re-set any particular settings for your new phone. - - You can always go to YouTube for a "how to" video on either of the above restore/backup methods.  Hopefully, you have one of those to choose.  Good luck!

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Re: data transfer from lost LG to Samsung
acraftylady2
Sr. Member

Verizon  backs up contacts for free.  Photos, videos, documents and music are backed up only if you pay for cloud premium service.  Says so when you access cloud storage.   Photos and videos for me are backed up free on Google.   Documents and music are stored on an SD card.  Texts and calls never had need to back up.

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Re: data transfer from lost LG to Samsung
vzw_customer_support
Customer Support

acraftylady2, were you able to restore the information using any of the mentioned storage methods?

 

JoseL_VZW

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Re: data transfer from lost LG to Samsung
acraftylady2
Sr. Member

Don't need to restore was just commenting that most of verizin cloud is premium pay storage but it does back up my contacts for free.  

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Re: data transfer from lost LG to Samsung
vzw_customer_support
Customer Support

You will find the resources you need to transfer your content with the Content Transfer tools and steps here: https://www.verizon.com/support/content-transfer-help/ . - BrittanyC_VZW

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