did reset now won't accept google account login information
ealexs1970
Newbie

Did a factory reset and tried to login into phone but asks for google account login information but won't accept my login.  How can I get past this?

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Re: did reset now won't accept google account login information
vzw_customer_support
Customer Service Rep
ealexs1970,

Phones now a days have great security features on them. The Androids are all protected by your Google Account (Gmail). If you are having issues logging into your phone, you may visit Google's web page: Google.com and look into forgot password, user name, etc...


ChristinaM_VZW
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