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what does this mean and how can I get rid of it ?
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When do you see this when you plug your phone into the computer?
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Have you tried this link?
Factory Data Reset (Powered Off) - DROID RAZR HD / RAZR MAXX HD by MOTOROLA | Verizon Wireless
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not yet, bit I will now.
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no, nothing to do with computer. showed up when original battery failed. new battery now shows battery ok , and ok to program..
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DOUFAU58, it sounds like you are still having trouble with your phone. We're here to help resolve this. Please provide us with more details in regards to what you are experiencing.
MarcusS_VZW
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