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droid maxx wont turn on
LASMITH94
Member

my phone turned off randomly today while plugged in and at ~60%. Now it wont turn back on. I have it plugged in and have tried holding down the power + volume down (and volume up) buttons for almost a minute each time and nothing happens. I need my phone to work and there isn't a verizon store near me!

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Re: droid maxx wont turn on
vzw_customer_support
Customer Support

LASMITH94


Let's get your phone functioning at 100% once again! I'm so sorry for the sudden change. How long has the phone been like this now? Was anything else going on with the phone before this happened? What were you last able to do on the phone? Are you using the charger that came with the device? Have you tried other outlets or a USB port instead?


RuthW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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