dropped call on Galaxy S5

[janiej]

having trouble with service and dropped calls with my new Galaxy S5. I feel it is due to the lolliop download in April. Anyone else?

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[vzw_customer_support]

Let's keep those calls flowing janiej! Dropped calls are no fun! When did this calling issue start? What is your ZIP code? How many signal bars on your screen when a call drops? Any dropped calls while outdoors? What other service troubles are you experiencing (if any)?

AntonioC_VZW
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[owwl1161]

I have the same problem.  My husband's S4 works just fine in our home - 4 bars.  Both our S5's have 1 bar or no bars.  My SIII had 4 bars as well.  I wish I never upgraded.  I have an open ticket with verizon, and so far all they do is send me text messages saying the ticket is still open and under investigation.

I put my husbands S4 and S5 side by side on the table, the S4 has 4 bars, the S5 0 or 1 bar (keeps changing back and forth).

I don't know if this is the lollipop, since I upgraded then immediately got the update, or if it is the phone itself.