group messaging issues on note 4 edge
upandadam
Newbie

I just discovered an issue I never had on my iPhone. Certain recipients in my contact list cannot function correctly when part of a group message. For instance, if I include them on a group text, they receive nothing. If I text them alone it's fine. Also, someone can send a group text to myself and other, and I receive it but it comes across without including the group. It's just like an idivividual text. Some numbers work okay with a group text and some don't. It doesn't seem to matter if it's iPhone or Android either. Just random numbers in my contact list.

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Re: group messaging issues on note 4 edge
vzw_customer_support
Customer Service Rep
Hello upandadam! I'm sorry for any issues using your device for group messaging. I'm eager to help you resolve it! I'm facing a challenge. In your post, you indicate that your device model is a Note 4 Edge. My problem is that we have 2 possible matches for that name. We have a Galaxy Note 4 smartphone and we have a Galaxy Edge smartphone, but not a Note 4 Edge. Can you clarify the device model for me? Thanks!

DionM_VZW
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